The Authority explained that if anyone receives an automated call pretending to be from AMSA, it is a scam, as AMSA does not use automated calling.

We do not use automated or computer-generated calling in any circumstances

AMSA stated.


For this reason, it encouraged to report scams to Scamwatch at the Australian Competition and Consumer Commission (ACCC).

This helps ACCC warn people about current scams, monitor trends, and disrupt scams where possible. If someone reports, they will need to include details of the scam contact they received, for example, an email or screenshot.

In addition, there several ways that scammers may try to contact anyone, including emails, telephone calls and text messages, or through websites and social media.

Email scams

Sending copycat emails with attachments or links that:

  • Go to fake login screens or web pages to trick you into downloading malicious software or giving them your personal information;
  • Contain programs that record your computer key strokes to get your personal information or login credentials.

Phone scams

  • Using false phone numbers that appear to come from inside Australia to make and receive phone calls and text messages;
  • Sending pre-recorded voice messages to people asking for an immediate call back.

Websites and social media scams

  • Sending ransomware (malicious software) that stops your computer working until you pay a fee;
  • Spoofing websites or login pages to get your personal information;
  • Accessing your public profile on social media to learn about you so they can meet proof of record ownership or break your passwords;
  • Posting or sending job advertisements which ask you to provide personal or financial details up-front. They could be in the form of emails, on noticeboards, and on social media and job recruitment websites.