Subscribe to our Mailing Lists (It's free!)
Saturday, February 4, 2023
SAFETY4SEA
  • Home
  • Safety
    • All
    • Accidents
    • Alerts
    • Loss Prevention
    • Maritime Health
    • Regulation
    • Safety
    • Seafarers
    • Security
    fire cruise ship sydney

    Fire onboard cruise ship in Sydney harbour

    barge sinks goa india

    Barge sinks at at anchorage in Goa, India

    uscg towing vessels

    USCG: Cancelation of Certificate of Inspection Phase-In Period policy letter

    fishing vessels safety

    Recommendations for USCG to improve fishing vessels safety

  • SEAFiT
    • All
    • Intellectual
    • Mental
    • Physical
    • Social
    • Spiritual
    How are you making decisions? The 6 human needs

    How are you making decisions? The 6 human needs

    how to fall asleep

    6 tips to help you fall asleep when you wake up at night

    psychotherapy

    Working in business? How psychotherapy can be a life-changing experience

    sexual health

    Sexual health important to overall wellbeing: Key considerations

  • Green
    • All
    • Arctic
    • Ballast
    • Emissions
    • Fuels
    • Green Shipping
    • Pollution
    • Ship Recycling
    • Technology
    gtt onboard co2 carbon capture

    GTT receives €4.66M for onboard CO2 capture system

    Hydrogen Carrier Powering Fuels Cells

    EU funds project using green hydrogen from liquid organic hydrogen carriers

    offshore wind carbon trust

    Offshore wind developers partner with Carbon Trust to decarbonize industry

    equinor engie hydrogen

    Equinor, Engie move forward with hydrogen project in Belgium

  • Smart
    • All
    • Connectivity
    • Cyber Security
    • E-navigation
    • Energy Efficiency
    • Maritime Software
    • Smart
    maersk ashdod port

    Maersk, Ashdod Port Company partner to drive logistics and supply chain innovation

    klaveness autonomous hull cleaning

    Klaveness: Roll-out of semi-autonomous hull cleaning solution

    mol Vessel Cyber Resilience

    MOL: World’s first company to receive AiP for vessel cyber resilience

    ukho paper chart

    UKHO: Paper chart withdrawal extended beyond 2026

  • Risk
    • All
    • CIC
    • Detentions
    • Fines
    • PSC Focus
    • Vetting
    philippines 18 detained fuel theft

    Philippines: 18 from 3 ships detained for fuel theft

    black sea mou cic stcw

    Black Sea MoU: Preliminary results of CIC on STCW

    Keppel Offshore fines

    Keppel Offshore & Marine pays $65m in fines after corruption case

    fmc delay and disruption claims

    FMC: Increase in “Delay and Disruption” claims

  • Others
    • All
    • Diversity in shipping
    • Maritime Knowledge
    • Offshore
    • Ports
    • Reports
    • Shipping
    • Sustainability
    • Videos
    world cancer day

    World Cancer Day 2023: Time to close the care gap

    rotterdam shortsea terminals

    Watch: Rotterdam Short Sea Terminals aspires to be the best shortsea terminal in Europe

    panama canal draft adjustment

    Panama Canal: Draft adjustment for Neopanamax locks

    whales fatalities offshore wind

    NOIA: No connection between whale deaths and offshore wind

  • Columns
    Maritime Just Transition Task Force: Engaging industry in social dialogue

    Maritime Just Transition Task Force: Engaging industry in social dialogue

    Career Paths: David Tournay, Maritime Skills Alliance

    Career Paths: Sinikka Hartonen, One Sea Association

    Career Paths: David Tournay, Maritime Skills Alliance

    Career Paths: David Tournay, Maritime Skills Alliance

    Trending Tags

    • Career Paths
    • Industry Voices
    • Maripedia
    • Maritime History
    • Resilience
    • Seafarers Stories
    • SeaSense
  • Events
  • Plus
No Result
View All Result
  • Home
  • Safety
    • All
    • Accidents
    • Alerts
    • Loss Prevention
    • Maritime Health
    • Regulation
    • Safety
    • Seafarers
    • Security
    fire cruise ship sydney

    Fire onboard cruise ship in Sydney harbour

    barge sinks goa india

    Barge sinks at at anchorage in Goa, India

    uscg towing vessels

    USCG: Cancelation of Certificate of Inspection Phase-In Period policy letter

    fishing vessels safety

    Recommendations for USCG to improve fishing vessels safety

  • SEAFiT
    • All
    • Intellectual
    • Mental
    • Physical
    • Social
    • Spiritual
    How are you making decisions? The 6 human needs

    How are you making decisions? The 6 human needs

    how to fall asleep

    6 tips to help you fall asleep when you wake up at night

    psychotherapy

    Working in business? How psychotherapy can be a life-changing experience

    sexual health

    Sexual health important to overall wellbeing: Key considerations

  • Green
    • All
    • Arctic
    • Ballast
    • Emissions
    • Fuels
    • Green Shipping
    • Pollution
    • Ship Recycling
    • Technology
    gtt onboard co2 carbon capture

    GTT receives €4.66M for onboard CO2 capture system

    Hydrogen Carrier Powering Fuels Cells

    EU funds project using green hydrogen from liquid organic hydrogen carriers

    offshore wind carbon trust

    Offshore wind developers partner with Carbon Trust to decarbonize industry

    equinor engie hydrogen

    Equinor, Engie move forward with hydrogen project in Belgium

  • Smart
    • All
    • Connectivity
    • Cyber Security
    • E-navigation
    • Energy Efficiency
    • Maritime Software
    • Smart
    maersk ashdod port

    Maersk, Ashdod Port Company partner to drive logistics and supply chain innovation

    klaveness autonomous hull cleaning

    Klaveness: Roll-out of semi-autonomous hull cleaning solution

    mol Vessel Cyber Resilience

    MOL: World’s first company to receive AiP for vessel cyber resilience

    ukho paper chart

    UKHO: Paper chart withdrawal extended beyond 2026

  • Risk
    • All
    • CIC
    • Detentions
    • Fines
    • PSC Focus
    • Vetting
    philippines 18 detained fuel theft

    Philippines: 18 from 3 ships detained for fuel theft

    black sea mou cic stcw

    Black Sea MoU: Preliminary results of CIC on STCW

    Keppel Offshore fines

    Keppel Offshore & Marine pays $65m in fines after corruption case

    fmc delay and disruption claims

    FMC: Increase in “Delay and Disruption” claims

  • Others
    • All
    • Diversity in shipping
    • Maritime Knowledge
    • Offshore
    • Ports
    • Reports
    • Shipping
    • Sustainability
    • Videos
    world cancer day

    World Cancer Day 2023: Time to close the care gap

    rotterdam shortsea terminals

    Watch: Rotterdam Short Sea Terminals aspires to be the best shortsea terminal in Europe

    panama canal draft adjustment

    Panama Canal: Draft adjustment for Neopanamax locks

    whales fatalities offshore wind

    NOIA: No connection between whale deaths and offshore wind

  • Columns
    Maritime Just Transition Task Force: Engaging industry in social dialogue

    Maritime Just Transition Task Force: Engaging industry in social dialogue

    Career Paths: David Tournay, Maritime Skills Alliance

    Career Paths: Sinikka Hartonen, One Sea Association

    Career Paths: David Tournay, Maritime Skills Alliance

    Career Paths: David Tournay, Maritime Skills Alliance

    Trending Tags

    • Career Paths
    • Industry Voices
    • Maripedia
    • Maritime History
    • Resilience
    • Seafarers Stories
    • SeaSense
  • Events
  • Plus
No Result
View All Result
SAFETY4SEA

SeafarerHelp Assisted Over 7700 Seafarers in 2014

by The Editorial Team
June 17, 2015
in Seafarers
FacebookTwitterEmailLinkedin

ISWAN issues 2014 Annual Review for SeafarerHelp

SeafarerHelp is the free 24 hour multi-lingual helpline for seafarers run by the International Seafarers’ Welfare and Assistance Network (ISWAN).

ISWAN have just produced the 2014 Annual Review for SeafarerHelp which reveals that last year has been busy for the helpline with a 53% increase in the number of calls to SeafarerHelp and a 19% increase in the number of seafarers assisted.

RelatedNews

ISWAN, Iranian seafarers’ trade union to improve lives of seafarers

What can be done about the plight of abandoned seafarers

In 2014 the SeafarerHelp team dealt with 1,920 new cases and helped over 7,710 seafarers. Since 2011 there has been a dramatic growth in the number of calls coming into SeafarerHelp and the number of seafarers assisted – there has been nearly a 270% increase in the number of calls and over a 250% increase in the number of seafarers helped.

The most common problems seafarers faced were upaid wages, problems with repatriation, contractual problems, sub-standard conditions on board and health issues. There were a lot calls requesting information and seeking employment.

Number of cases

In 2014 the number of new cases dealt with by the SeafarerHelp team was 1,920, involving 7,710 seafarers.

Most of the contacts that SeafarerHelp receives are referred on to specialist organisations for direct assistance. These include the International Transport Workers’ Federation (ITF) and welfare organisations such as Mission to Seafarers, Apostleship of The Sea, and the Sailors Society. Other agencies who assisted included national embassies, harbour authorities, and medical service providers.

Roger Harris, Executive Director of ISWAN said “The SeafarerHelp team worked hard in 2014, working every hour of the day and night and every day of the year assisting seafarers. We wish to thank our funders and other supporters for enabling us to provide this vital lifeline for seafarers all over the world.”

Seafarers greatly value the service. One said “…your service is excellent …my problem is solved”. Another said “it was nice knowing that you were here for us when we needed help”. In a follow up survey 83% of respondents felt that the SeafarerHelp service was either excellent or good and 89% said that they would recommend using it to other seafarers.

2014 overview

In 2014 the SeafarerHelp team:

  • Received 1,920 new cases, involving 7,710 seafarers and their families. In addition, we received a further 2,305 successive contacts.
  • Helped seafarers of 84 different nationalities making contact from 113 different countries.
  • Provided assistance free of charge, often in the seafarer’s own language, 24 hours per day, 365 days per year.

Caseload review

  • Compared to 2013 there was a 52.7% increase in the number of new cases and an increase of 19.1% in the number of seafarers assisted.
  • On average 5.3 new cases and 6.3 successive contacts for existing cases came to the SeafarerHelp team every day
  • The average number of seafarers involved in each case was four.
  • Female seafarers accounted for 3.24% of those who contacted SeafarerHelp, where gender was known.
  • The most common reasons for seafarers contacting us were: requests for information, wages not being paid, seeking employment, problems over repatriation, contract problems and health issues.
  • The contacts we received came from 113 countries, including 27 in the Commonwealth
  • Seafarers from 18 European Union countries contacted the team during the year.
  • Of the 84 nationalities assisted, the largest number of seafarers were Filipinos, followed by Indians, Ukrainians and Russians.
  • ISWAN was contacted by seafarers of 20 different Commonwealth nationalities – the largest number were Indian, followed by British, Pakistani, Sri Lankan, Ghanaian, Bangladeshi, Nigerian and Kenyan
  • Although many cases involved more than one referral agency, we referred most contacts to the ITF Inspectors, followed by the ITF Maritime Operations (MOPs) team, employment agencies, the Apostleship of the Sea and the Mission to Seafarers.

Seafarers can contact SeafarerHelp 24 hours, 365 days per year, in the following ways:

  • Telephone: 00 800 20 7323 2737 (Toll free)
  • Email:[email protected]
  • SMS:+44 (0) 7624 818 405
  • Live chat:www.seafarerhelp.org
  • Facebook :www.facebook.com/seafarerhelp
  • The SeafarerHelp website is at www.seafarerhelp.org

Further details may be found by reading SeafarerHelp Annual Review 2014

Tags: ISWANreportsSeafarerHelpwellness at sea

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recommended

fire cruise ship sydney

Fire onboard cruise ship in Sydney harbour

February 3, 2023
gtt onboard co2 carbon capture

GTT receives €4.66M for onboard CO2 capture system

February 3, 2023

SEAFiT Poll

What is the biggest obstacle for the social life onboard?

Stay tuned for the results!

MARITIME EVENTS

Explore

  • Safety
  • Green
  • Smart
  • Risk
  • Others
  • Events
  • Plus

Useful Links

  • About
  • Disclaimer
  • Editorial Policies
  • Advertising
  • Contact

RISK4SEA Facts

Did you know that age matters for 2020? 23% more for Five Deficiency Ratio for Bulk Carriers aged 16-20 yo vs. 2019 in Australia.

Learn more risk4sea.com

© 2021 SAFETY4SEA

No Result
View All Result
  • Safety
    • Alerts
    • Accidents
    • Loss Prevention
    • Maritime Health
    • Regulation
    • Safety
    • Seafarers
    • Security
  • Green
    • Arctic
    • Ballast
    • Emissions
    • Fuels
    • Green Shipping
    • Pollution
    • Ship Recycling
    • Technology
  • Smart
    • Connectivity
    • Cyber Security
    • E-navigation
    • Energy Efficiency
    • Maritime Software
    • Smart
  • Risk
    • CIC
    • Detentions
    • Fines
    • PSC Focus
    • Vetting
  • Others
    • Diversity in shipping
    • Maritime Knowledge
    • Offshore
    • Ports
    • Reports
    • Shipping
    • Sustainability
    • Videos
  • Columns
    • Opinions
    • Career Paths
    • Industry Voices
    • Maripedia
    • Maritime History
    • Seafarers Stories
    • SeaSense
  • Events
  • Plus

© 2021 SAFETY4SEA

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Disclaimer.