Pronto was recently used for the first time at the Delta Terminal for a six-week period. Operational staff at ECT reported significant improvements.

Working with Pronto has resulted in significant improvements in this area. We now receive more timely updates from shipping companies and we can better utilise our quay. We receive faster and clearer information, which enables us to take better decisions and optimise our processes

Sander de Jong, Consultant Operations at ECT, stated.


In addition, during the trial period with Pronto, every vessel berthed correctly at the terminal. Namely, Pronto issues an alert if mooring information from the terminal is different from those issued by the harbour master or shipping agent.

Moreover, the idle time of vessel departure from the Delta Terminal reduced from 19 to 12 minutes. This regards the time period between ordering the pilot or other nautical service providers and cargo completion including lashing/securing.

The shorter idle time on departure also leads to other positive side effects for MSC. In fact, berth visit efficiency has increased from 91% to 95%. This means that the company can predict more precisely and reliably how long it takes from the moment that the ship berths at the terminal until they leave.

The Port of Rotterdam Authority has now established that the use of Pronto increases the Overall Port Call Efficiency.

The entire process of cooperation between players in the chain becomes more stable. That’s a reason for us to involve even more port players with Pronto

mentioned Port Call Optimisation Specialist, Rob Koggel.

Finally, schedule changes are passed on more quickly within the logistics chain, while the number of telephone calls and e-mails reduces and quality of this increases, according to Dita Bruijn, Project Lead Port Call Optimisation at the Port of Rotterdam.