The new normal is now ports turning to digitalization and technology to continue operations and trade flow, due to the COVID-19 measures and the global lockdown. The report includes smart steps to be taken so that the industry adapts to the new reality.
Specifically, Port of Hamburg, port of Montreal, Port of Barcelona, Port of Los Angeles, and Port of Antwerp issued the “Leveraging Digital Solutions for Crisis Management” report as a practical strategic guide for senior management of port authorities, with the following goals:
- how port authorities can be best prepared for the next crisis, not limited to a pandemic like COVID-19;
- best practices for digital solutions from chainPORT members;
- high-level SWOT analysis framework to facilitate the start of the exercise;
- stimulate exchange of information and cooperation among port authorities towards a future-proof and sustainable global supply chain.
The report advises to accelerate digital transformation through new technological skills acquisition and adoption among staffs and partner companies. Also, the ports should keep in mind the possible acceleration in process automation and internal digital services through different kinds of funding programs to boost the use of merging novel technologies into the supply chain.
In addition, chainPORT member ports were invited to share insights about how the members handled different situations they faced during the COVID-19 pandemic.
#1 Protecting the workforce
- Internal communication: VR and AR-based video conferencing
- New digital hiring practices.
- Use of drones and digital twins of port space.
- Business continuity and redundant critical systems.
- Innovation, start-ups and accelerators.
- Electronic and automated labor dispatching.
- Smart wearables.
#2 Protecting the supply chain
- Fast-tracking critical supplies.
- Open data sharing.
- External communication.
- Experience in cyber threat management.
Learn more by clicking on the report herebelow