French container ship giant CMA CGM announced launch of CMA CGM eSolutions, an entirely digital eco-system comprising an online agency and other e-commerce channels such as Electronic Data Interchanges (EDI) and Application Programming Interfaces (API).
This digital ecosystem will allow the digital transmission of relevant information and data between CMA CGM and its customers.
A large majority of the CMA CGM Group’s bookings are made via its eCommerce solutions, among which half are made through the Group’s web platform.
For several years, the company has developed and launched a whole set of digital solutions such as schedule research, quotation request, booking, shipping instructions, documentation, shipping dashboard, tracking. Now, it is offering a new sales channel to allow them to strengthen productivity and develop their business, CMA CGM said.
Rodolphe Saadé, Chairman and Chief Executive Officer of the CMA CGM Group, has defined digitization as a key strategic priority for the Group’s development.
Today, the Group’s digital strategy relies on internal expertise to develop innovations, partnerships with other leading Groups and start-ups on fields of Blockchain, Artificial Intelligence, Internet of Things, CMA CGM Ventures, a corporate venture structure dedicated to investing in innovative technologies, and ZEBOX, an international start-up incubator and accelerator initiated by the CMA CGM Group and located in Marseilles, which will house 30 start-ups by the end of 2019.
With CMA CGM eSolutions, the Group’s clients now have access to all their shipping needs with a single click, making their experience with CMA CGM simpler and more transparent to enhance their business and peace of mind throughout their journey with the CMA CGM Group,
…the company said.
