Mariners should provide a statement of loss to the NMC either by fax to (304) 433-3412 or via e-mail to The statement should contain the following:

  • Mariner’s full name,
  • Mariner’s date of birth,
  • Mariner’s reference number or social security number,
  • Current mailing address,
  • Current phone number and/or e-mail address, and
  • A brief description of the circumstances surrounding the loss/destruction of the credential.

Unless otherwise requested, any duplicate MMCs issued per the request process above will include a corresponding Medical Certificate. NMC will make every effort to have duplicate credentials mailed out the next business day. Alternatively, mariners may submit a CG-719B, Application for MMC, to one of the Regional Examination Centers with the information above.

If a credential is unserviceable due to damage or lost credential is subsequently found, mail the credential to:

United States Coast Guard
Commanding Officer, National Maritime Center
100 Forbes Drive
Martinsburg, West Virginia 25404

Clean-up operations continue as Hurricane Dorian hit the Bahamas earlier this month, killing at least 50 people. Death toll is expected to rise, as about 1,300 people are still unaccounted for.

The USCG also issued Policy Letter 19-03, “Guidance for Vessel Requests to Participate in Hurricane Operations,” providing guidance to District Commanders, Sector Commanders, and Officers in Charge, Marine Inspection (OCMI) when considering requests for vessels to participate in hurricane relief efforts.