In 2025 disruption is the new normal, and those who build antifragile systems will thrive despite the challenges.
While advancements have been made, the fundamental complexities around digitalisation, decarbonisation, and supply chain resilience persist and are amplified by upcoming regulations entering into force in 2025, according to Maersk.
#1 Continued Digital Transformation
Digitalisation remains a cornerstone of progress in freight forwarding. The continued adoption of advanced technologies like artificial intelligence (AI), blockchain, and Internet of Things (IoT) will streamline operations, enhance transparency, and improve decision-making. Real-time tracking, predictive analytics, and automation tools offer improved visibility and operational efficiency. A recent Accenture study reveals that 29 percent of supply chain executives plan to fundamentally reinvent their supply chain management using generative AI. The promise of a fully digitised and interconnected global logistics ecosystem remains a work in progress, with investments in technology adoption and data standardisation continuing to be key priorities.
#2 Sustained Focus on Decarbonisation
As predicted in 2024, decarbonisation continues to dominate industry conversations. Freight forwarders are increasingly focused on reducing their carbon footprint, with customers desiring greener logistics solutions. Alternative fuels, route optimisation, and energy-efficient technologies are more widely adopted, but scaling these initiatives remains a challenge due to infrastructure limitations and cost concerns.
The implementation of the European Union Emissions Trading System (EU ETS) and FuelEU Maritime regulations in January 2025 adds new layers to decarbonisation efforts. These policies require maritime operators to comply with stricter emissions caps and adopt cleaner fuels. Freight forwarders are navigating increased costs associated with carbon pricing under EU ETS and the need to adjust operations to meet FuelEU compliance standards. These regulations are designed to accelerate decarbonisation, and while they necessitate financial and operational adjustments, they also will inspire innovation and progress as the industry embraces these changes.
#3 Resilience in Supply Chains
Geopolitical tensions, natural disasters, and economic uncertainty have made supply chain resilience an enduring priority. Diversifying suppliers, routes, and transport modes remains critical for mitigating disruptions. The lessons of the past years have solidified the importance of flexibility and adaptability, particularly as businesses contend with new regulatory requirements and market shifts. Another valuable approach to navigating uncertainty and adversity is embracing antifragility. With antifragility, systems don’t just survive uncertainty; they grow stronger because of it. By embracing antifragility, freight forwarders transform disruption into an advantage, positioning themselves as leaders in an ever-changing industry.
#4 The Ongoing Impact of E-Commerce
The explosive growth of e-commerce continues to influence freight forwarding strategies. In 2025, consumers want even faster and more reliable deliveries, driving the need for innovative solutions in last-mile logistics and inventory management. The customer-driven nature of e-commerce demands that freight forwarders not only deliver goods but also provide seamless, transparent, and responsive services tailored to e-commerce business needs. Thanks to technology, significant improvements have been achieved, and the ongoing challenge lies in harmonising speed, cost, and decarbonisation to unlock even greater potential.
#5 Regionalisation of Trade Networks
Global supply chains are increasingly shifting toward regionalisation, as companies seek to reduce costs, improve delivery times, and mitigate risks. This trend, anticipated in 2024, has only accelerated, with freight forwarders focusing on strengthening intraregional networks and leveraging localised warehousing solutions to meet customer demands.
