Samsung Electronics America (SEA) filed a complaint against ZIM to the Federal Maritime Commission (FMC), for period since the beginning of 2020 through the first quarter of 2022.
More specifically, SEA is accusing ZIM of “repeatedly and chronically” failing to properly perform its inland transportation obligations including the failure to remove SEA Containers from terminals and deliver the containers to their designated inland locations.
In the same timeframe, ZIM started charging SEA “dramatically increasing amounts” for alleged demurrage and detention charges, that were derived from ZIM’s inland “failures,” citing chassis and trucker shortages as causes.
Therefore, SEA claims that it has sustained serious and substantial injuries and monetary damages, including paying erroneous detention and demurrage charges.
ZIM’s unreasonable and unlawful conduct is continuing, and SEA continues to sustain injury and damages
SEA stated.
Finally, additional allegations regard:
- Invoices that lack enough information to find out the basis for the individual demurrage and detention charges;
- Failure to have or engage in an adequate or meaningful dispute resolution process for demurrage and detention charges.
