V.Group collaborated with the management consultancy Accenture to improve its approach to crew management. Named Embark, the project seeks to develop an in-house shared services model which streamlines key processes for V.Group’s seafarers, customers, and colleagues.
Embark will use dashboard metrics to monitor and analyse ongoing crew management. This aims to lead to more informed decision-making through real-time reports.
In addition, Embark will include a recruitment software, a global payroll system, and an app that seafarers can use to search for assignments, sign contracts, and manage documentation.
This project wants to incorporate technology in the shipping industry, in which digitalization is often left behind.
In addition, during the fourth quarter of 2018, V.Group will open a new crew management centre in Mumbai. This will take place at the same time with the launch of a digital platform that will allow seafarers to apply for assignments, upload documentation and track progress and travel arrangements.
