Getting down to the root causes

Based on the reconstruction of an actual Line Orientated Evaluation (LOE) the video shows how human behaviour can be identified. In particular, the video provides snapshots throughout a LOE assessment to illustrate examples of how human behaviors can be witnessed, identified and debriefed using a facilitative approach to ensure the continued development of professional pilots.

Furthermore, the video examines ways for the assessment of crew resource management  (CRM), highlighting the importance of training and guidance. Training should be both theoretical and training. Practical elements should include the development of specific instructor skills, particularly in the area of teaching and assessing threat and error management and CRM. The instructor mush also be competent in the assessment of trainee performance and observes CRM behavior.

The first briefing reveals knowledge differences between the first officer and captain while poor monitoring by the crew almost causes a stall.  Thomas Cook Airlines’ Senior Examiner shows the importance of getting down to root causes. Although the video refers to the aviation industry, we may find many similarities between cockpit and wheelhouse communications.