The staff involved in self-assessing each area have a very importance role as they should identify and gather evidence in relation to the expectation and target for each stage. Some sources of evidence are: last self-assessment report, external audits of the company, internal audits and feedback from stakeholders.

A Self-assessment process

The standard recommends this process to be led and managed by a senior figure in the organisation. In general, self-assessment works best when it is an integral part of ones company’s activity and not something that is done by just a few people on behalf of all the rest.

Once the possible evidence is identified under each expectation and target, operators can begin the process of working out focusing on identifying strengths and weaknesses and the following may be used for this purpose:

  • last self-assessment report
  • External audits of the company
  • Internal audits
  • Feedback from customers/stakeholders
  • Performance against company’s own targets
  • Findings from inspections Performance trends
  • Benchmarking information

How to score each level

Within each subject area, and based on the self-assessment, the score of each level should be based on the following criteria:

  • This level is not met - 0%
  • This level has substantial opportunities for improvement - 25%
  • This level is partially met - 50%
  • This level is substantially met - 75%
  • This level is fully met - 100%

Next, the percentages for each stage are totaled and divided by 100 to give a score out of four.

Within the dashboard, there are plans for certain rules, for scoring levels above basic and intermediate. Unless the score for the basic level is 100%, scores for the intermediate, advanced and excellence levels will be discounted.

Unless the scores for both the basic and intermediate levels are 100%, scores for the advanced and excellence levels will be discounted