Tag: Drewry

Says Drewry Drewry Maritime Research's new quarterly report Carrier Performance Insight revealed that industry-wide vessel schedule reliability improved to 72.3% in the first quarter of 2012, but carriers' service standards for some commercial processes remain as low 40%.Drewry now monitors container carrier service quality monthly or quarterly against 7 Key Performance Indicators or metrics:- Vessel schedule reliability- Elapsed time between shipping instruction and bill of lading issue- On-time shipment of cargo- Port-to-port transit time against schedule- Cargo availability at destination port- Average US inland transit times- Port dwell timesThe latest result represents a 2.9 percentage point improvement on the previous record 69.4% on-time average recorded in the last quarter of 2011 and means that there have been reliability gains in four consecutive quarters.The most reliable carriers in the period were Maersk Line and its sister company Safmarine, followed by Hanjin Shipping.For the first time, Drewry has incorporated new Key Performance Indicators, using data from e-commerce platform CargoSmart, that measure commercial and operational performance at the box-level.The low success rate of the KPI for 'elapsed time between shipping instruction & bill of lading issue', showing that roughly only 40% of shippers obtain BLs after three days of submitting the original shipping ...

KPIs to help importers and exporters benchmark their carriers' service levels Drewry Maritime Research and CargoSmart Limited have entered into a cooperation agreement that will introduce a wider range of container Key Performance Indicators (KPIs) to help importers and exporters benchmark their carriers' service levels.Drewry will incorporate the additional KPIs into a new quarterly report, the details of which will be announced later this month."The new container KPIs will add value as they will measure performance at the box-level, which is more important for shippers than at the ship-level," said Philip Damas, director at Drewry. Drewry has chosen CargoSmart for its comprehensive, high quality data, which is necessary for KPIs to be effective for decision making."Measuring KPIs is critical for shippers to optimise their business operations," said Kim Le, director of CargoSmart North America. "Drewry's and CargoSmart's complementary data and analysis provide a unique perspective and in-depth analysis for shippers to make informed decisions about their carriers, ports, and routes."The new KPIs will monitor not only the performance of the physical port-to-port shipping operation, but also the performance of commercial processes, as well as regional inland transport performance and port dwell times.Drewry was the first company to introduce, in 2006, ...