INTTRA, the neutral network, software and information provider for the ocean shipping industry, issued the key takeaways from a survey to its Tech Summit attendees, on key business challenges and appetite for digital transformation. Over 50% of the responders were C level or SVPs, with 38% representing shippers and BCOs, 35% technology companies and 27% carriers.
Highlights
Biggest container shipping challenges for BCOs and Freight Forwarders:
- 50% said managing demurrage and detention
- 43% said in-transit visibility
- 40% said managing rates and rate changes
- 40% said managing bill of lading and other shipping docs
Biggest container shipping challenges for carriers:
- 46% said data sharing across the supply chain
- 31% said overcapacity on trade routes
- 31% said reporting and analytics
- 31% said no shows
IT innovation initiatives currently underway:
- 82% of responders said process automation and digitalization
- 53% are focused on blockchain
- 51% are working to improve reporting and analytics
What are the biggest challenges you face turning innovation to action?
- 45% responded lack of IT resources in-house
- 42% responded lack of prioritization
- 40% said lack of budget
Participants were given the opportunity to select more than one answer to these questions, which is why the percentages do not total 100%.
Inna Kuznetsova, President and COO, INTTRA, added:
Many customers name data sharing across the industry as another challenge. As supply chains get digitalized, new opportunities to connect various sources create a foundation for better visibility and optimization.
