Facial recognition technology has made its way in the cruise industry and now there are available applications everywhere. Technology company IDEMIA has cooperated with Royal Caribbean and the US Customs and Borders Protection to trial biometric identity verification for CBP’s processes at terminals in Miami, Florida and Cape Liberty, New Jersey.
Mainly, IDEMIA stated that MFace compares the facial identities of passengers disembarking with the identities of passengers who boarded, matching against images in CBP’s Traveler Verification Service (TVS). TVS is a CBP-operated, cloud-based service that receives, temporarily stores and identifies passenger photos.
The company announced that the tests are now complete. Following, the Royal Caribbean published a statement according to which IDEMIA and Royal Caribbean anticipate additional deployments in other Florida ports later in 2019 that each process several million passengers annually.
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In addition, the cruise company highlighted that IDEMIA’s facial recognition technology has enabled the Royal Caribbean passenger debarkation process to be both more secure and efficient. The use of IDEMIA’s MFACE technology has played a key role in enhancing the passenger experience by completing the process significantly faster than the manual verification method previously used.
Concluding, IDEMIA says that it has addressed privacy concerns carefully in its systems for RCCL. No passenger images are stored by Royal Caribbean, CBP or IDEMIA after the trip is completed to ensure that privacy is maintained.