ISSUE 12 | MARCH-APRIL 2025 16 A R T I C L E Delta data reveals something interesting. In relation to the jobs they perform, most ratings feel as confident as the officers. However, Green-Jakobsen also very often see that individuals express very low confidence levels. In everyday life on board, confidence levels can be difficult to detect, potentially resulting in unidentified safety hazards. Analysing Green-Jakobsen’s Performance Delta data Based on conversations with their clients, they have identified various ‘low confidence situations’. And one of the more common root causes is an overwhelming safety familiarisation. Green-Jakobsen’s data shows that new crew members receive the mandatory safety familiarisation to a very high degree. However, the process is often perceived as too much information in too little time. The result? Lack of confidence or ability in things like operating critical equipment and responding to emergenGreen-Jakobsen’s data reveals low confidence is a common but overlooked issue. Every seafarer knows their job can be dangerous. To mitigate risks, seafarers undergo a rigorous education regime and must comply with extensive safety regulations. Their awareness, knowledge, will, and ability prepare them to manage their jobs safely and effectively. Yet, here’s the catch: the quality of our performance is not only decided by the individual seafarer. It also relies heavily on interactions with colleagues, and an important parameter here is that we trust. Trusting ourselves (Do we possess sufficient confidence to do our job?) and our colleagues (Are we confident that our colleagues can perform their job?) brings peace of mind. But the opposite can also be the case—we might be low on confidence towards ourselves and our colleagues. A closer look at Green-Jakobsen’s Performance ADDRESSING LOW CREW CONFIDENCE, A HIDDEN HAZARD AT SEA By Green-Jakobsen A/S Human performance is influenced by numerous factors, and one deserves greater attention today: crew confidence. In this article, Green-Jakobsen highlights the increased need to monitor, discuss, and develop crew confidence levels if we want to enhance human performance. Specifically, this article tackles crew confidence when using critical equipment.
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