ISSUE 90 I March 2024 I SAFETY4SEA Log I 23 safety4sea.com form their tasks, is essential. Psychological safety involves feeling appreciated and being able to speak up, contributing to effective teamwork. Based on Green Jacobsen’s data, if social reflectivity levels are low, individuals tend to stop discussing their job. If the job and the way that people onboard do different tasks are not discussed, it is more likely that mistakes will be made, much like the surgeons. This is a Key Performance Indicator (KPI) that could be proven beneficial to look on. As a result, there is a need for a continuous review process, emphasizing on regular performance reviews and discussions of the safety-critical operations. The goal is to create awareness among senior officers and crew members about areas that require attention and reviewing, leading to a continuous cycle of improvement. It is important to note that Green Jakobsen draws data to analyse human performance from their Safety Delta platform, which continuously collects data from 50,000 seafarers who act as responders to the platform. The key element is that it is not just a single sample. Green Jakobsen continuously follows this population which provides relevant information for performance standards for the last six years, to note developments and draw conclusions. Key conclusions In summary, the complexity of human performance is reflected by the importance of teamwork and the need for a holistic approach that encompasses both team and organizational perspectives. Performance reviews drive human performance but to ensure valuable performance reviews, we need psychological safety, which is best ensured when leaders actively and continuously work towards this goal. When the crew knows that they are being reviewed, they tend to display better results. Therefore, when leaders direct their attention towards areas that influence performance and identify issues that need improvement, performance improvement can occur. Such improvement will be felt and observed by all crew members. Explore more at http://tinyurl.com/mteupy8u OPINION Performance is context dependent; Performance is always linked to ‘context’ and decided at work.
RkJQdWJsaXNoZXIy MTUxOTY2