https://www.youtube.com/watch?v=dyfkc8pPD5g&t=47s
In this video, Colin Gillespie, Deputy Director (Loss Prevention), highlights the importance of attracting, recruiting and retaining the ‘right crew’.
Employing the right crew is important to ensure safe operations. The right crew are those crew with the correct knowledge, experience and attitude when conducting an operation. As the human factor plays an important role in operations, having the right crew will make the operations more safe and efficient.
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However, lately a shortage in crew is reported, and especially in officers. This is expected to get worse, thus making important for operators to select and train the right crew for their operation.