Talking about Maersk's cyber security plan, Soren Skou said that the company has now implemented three measures:
- They have built their defences higher;
- They reshaped their global network, so that in the case of a cyber attack, this will not bring down the whole company;
- They improved the ability to restore after a cyber attack.
In June 2017, A.P. Moller - Maersk fell victim to a major cyber-attack caused by the NotPetya malware, which also affected many organisations globally. As a result, Maersk’s operations in transport and logistics businesses were disrupted, leading to unwarranted impact.
Continuing, Mr. Skou talked about the importance of digitalization in general, referring to the cooperation with IBM. Namely, Maersk announced that it will cooperate with IBM, for the creation of a global trade digitisation solution, that will move all administrative processes and transactions associated with one container shipment - more than 200 interactions involving more than 30 people according to Maersk research - to the internet.
Finally, Mr. Skou said that container shipping must become simpler. Specifically, he said that Maersk is trying to make container shipping as easy for its customers, as it is buying a plane ticket online.