Digital technology has helped SMEs in the harbour craft sub-sector to seize new opportunities and make large steps in improving operational efficiency, enhancing capabilities and upskilling workers to achieve better job satisfaction and work-life balance.
Digitalization can increase growth, reduce the reliance on manpower, and shift focus to high value jobs.
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With an electronic booking system there is no need for taking orders by phone and writing on paper. This will in turn enhance monitoring order completion and lead to better decisions in deploying boats.
In addition, sometimes walkie-talkies cannot be effective as there is not a good signal and the communication is interrupted. The new system aims to prevent misunderstanding with the counter. It will also help save time in finding the location of the vessel based on GPS and not on grid.
