Connectivity remains the number one demand for seafarers. However, they also expect better levels of service and lower costs. It was also observed that seafarers are keen to make crew internet access compulsory on all ships. However, respondents felt that insufficient investment is being made to ensure ongoing, high speed, and quality connections.
On the Day of the Seafarer 2018, Inmarsat published a new crew connectivity report revealing the impact on seafarers of being away at sea for months at a time with little or no internet access. The report showed that even limited access to Wi-Fi helped reduce some of the emotional stresses related to separation from families.
Norwegian-based OSM has launched a new mobile app for seafarers to manage their lives at sea and onshore. The development aims to increase efficiency and management capability, by providing seafarers with an instant overview of all relevant documentation, vessel assignments, communication with the company, pay slips, and others.
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