Samsung Heavy Industries (SHI) has announced the creation of SBOT, an AI-based chatbot, and its implementation to ship design.
As stated by the company, when a user asks a question in natural language, AI analyzes the meaning and provides optimal answers by finding lessons learned, various regulations and contract information accumulated in in-house systems. The chatbot includes an automation function that can easily handle repetitive tasks with a simple command by interconnecting it with robotic process automation (RPA).
SHI claims that design personnel can reduce simple repetitive tasks such as searching for drawing and managing plans, which helps focus on important tasks, to contribute to reducing lead time and improving quality. The South Korean shipbuilder plans to upgrade it to SBOT with mobile usage environment and voice recognition function and expand its application to management support and purchase in order to strengthen support for production. SHI will advance chatbot services by interfacing ChatGPT and SBOT.
A goal of SHI’s smart innovation is to complete an intelligent smart shipyard based on artificial intelligence and big data. We aim to smartize all the work including design, production, purchase, and support
…said an official from SHI.
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