The Mission to Seafarers has unveiled its Happy at Sea mobile app that helps seafarers access essential services to improve their welfare and mental health during their time at sea.
This app provides seafarers with centralized access to The Mission to Seafarers’ services which are available all the time in over 200 ports across 50 countries. The Happy at Sea app was presented at an exclusive launch event during Nor-Shipping 2023.
We take pride in the fact that our services are tailored to meet local needs in every one of our 200 locations, and the Happy at Sea app will provide seafarers with rapid access to these essential facilities.
… said Ben Bailey, Director of Programme at The Mission to Seafarers
According to the charity, the free-of-charge app offers an array of features including the ability to pre-order requests ahead of port visits and access the Mission’s range of wellbeing resources even when offline.
The Seafarers Happiness Index survey can also be easily completed within the app, followed by tailored resources and support based on each seafarer’s responses. The app also features the Flying Angel, a chatbot powered by AI technology, designed to provide quick responses to frequently asked questions.
Seafarers will also have the ability to instantly pre-order a wide range of services. These include ship visits by port welfare officers, transportation, shopping items such as SIM cards, and private pastoral counselling sessions with trained professionals for those requiring specialized support.
Other features of the Happy at Sea app include a simple log-in process, a comprehensive port database for effortless check-ins, and the ability to stay updated with the latest news even without an internet connection.
We deeply appreciate the opportunity to support this app and The Mission to Seafarers, as they work to provide essential assistance to seafarers worldwide and promote favorable working conditions for all crew.
… said Knut Ørbeck-Nilssen, CEO of DNV Maritime.
Eman Abdalla, Global Operations & Supply Chain Director, Cargill Ocean Transportation stated that supporting the Happy at Sea app and The Mission to Seafarers was the perfect opportunity to give seafarers access to a multitude of services that can only improve and promote their well-being.
We are thrilled to be co-funding ‘Happy@Sea’ with DNV and Cargill. Increasing the ease of access & range of services and support for seafarers will be a welcome addition for many undoubtedly.
… added Deborah Layde, Chief Executive at The Seafarers’ Charity
The Happy at Sea app is available for both Apple and Android devices. It will initially be launched in the Mission’s Oceania Region from June 2023, with plans for a gradual rollout across its extensive network of locations in the coming months.
