During the Nautical Institute Annual General Meeting, Jillian Carson-Jackson stated that

There has been a concerted effort over the past years to raise visibility of not just women, but the overall role of diversity and inclusion in maritime. The pledge of the Institute, as a global body for maritime professionals, is to show its commitment to encourage, support and celebrate a diverse and inclusive maritime industry.

Concerning technology, she focused on the rapid development around digitalization, noting that "it may be difficult to see beyond the tools to the people. As we see the increase in technology in our industry, our challenge is to consider the changing skill sets and competencies required for maritime professionals in an increasingly digital and autonomous environment.”