Commitment to the safety, comfort and care of guests in a number of important areas
Cruise Lines International Association (CLIA) yesterday announced that its Board of Directors approved the adoption of a “Cruise Industry Passenger Bill of Rights” detailing CLIA members’ commitment to the safety, comfort and care of guests in a number of important areas.
The CEOs of CLIA North American member cruise lines are each immediately verifying in writing that they have adopted thePassenger Bill of Rights, which is a condition of membership in the Association. CLIA also will submit thePassenger Bill of Rights to the International Maritime Organization (IMO), requesting formal global recognition and applicability under the IMO’s authority over the international maritime industry.
ThePassenger Bill of Rightswill be effective immediately for U.S. passengers who purchase their cruise in North America on CLIA’s North American member cruise lines, regardless of itinerary.
In addition to adopting thePassenger Bill of Rights, other recent and proactive initiatives by the cruise industry to focus on passenger safety, comfort and care include:
- Establishment of an industry-wide Operational Safety Review in 2012 resulting in the adoption of 10 safety-related policies that were submitted to the IMO;
- Launch of a Preparedness Risk Assessment in March 2013 to review and address redundancies related to power systems that provide essential services in the rare event of a loss of main power; and,
- Successful completion in early April of a multi-day emergency drill involving authorities from the U.S. and Bahamian governments, led by the U.S. Coast Guard.
The full text of thePassenger Bill of Rights, as adopted by CLIA’s members unanimously, can be found here.
Source: CLIA