Last decades, a digital tide emerged, transforming the way we navigate not only our lives but the very ships that conquer the oceans.
“Connectivity onboard” typically refers to the availability and quality of communication networks and internet access on vehicles. It has become increasingly important as technology advances and people rely more on staying connected while traveling.
According to ISWAN, onboard connectivity has long been a contentious issue, with debate surrounding whether it has a positive or negative impact on social interaction and seafarer mental health.
The 2023 SEAFiT Crew Survey shed light on the pivotal role of internet connectivity in promoting seafarer welfare. A staggering 91% of respondents emphasized the necessity of high-quality internet access for maintaining connections with loved ones, underlining the profound impact on crew morale and mental health.
In that regard, the 2023 SEAFiT Crew survey, unveiled the critical role of the internet in crew well-being. A staggering 91% of participants emphasized the essential requirement for top-notch internet access to sustain connections and communicate with their loved ones. SAFETY4SEA has launched the SAFETY4SEA petition, asking industry stakeholders to join the cause for free Internet at sea. You can sign the petition here.
Similarly, Nautilus International’s findings underscored that despite 88% of the seafarers speaking to having internet access at sea, those who do often have limited access at high cost. As a result of the findings, Nautilus is calling on shipping companies to provide internet access to all members, and by extension all seafarers, on their vessels, and for those already doing so to provide this free of charge.
With evidence from this survey highlighting that individuals are increasingly making employment choices based on the availability of internet access, it is vital for companies to keep their vessels up-to-date with the latest connectivity and broadband services.
At the Fourth Meeting of the Special Tripartite Committee of the Maritime Labour Convention (MLC) 2006 at the International Labour Organisation in May 2022 members agreed that to improve social connectivity and, in turn, seafarer wellbeing, internet connectivity should be a requirement onboard vessel whether docked or at sea at a reasonable cost or free of charge, and that this requirement would come into force internationally in December 2024.
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In Spring of 2023, results from the UK Port Welfare Seafarers’ Survey, published by the Merchant Navy Welfare Board (MNWB), show 359 out of 519 seafarers want better connectivity when they visit a UK port.
Some 69% of seafarers believe connectivity needs improving on ships, according to a newly published survey. According to MNWB, this is so seafarers, who spend months away from home at sea, can make much-needed calls and messages to friends and family.
The latest developments
The latest Seafarers Happiness Index 2023Q4 revealed some bright side in this respect, with more signs of investment in seafarer wellbeing and welfare, including better connectivity. The experiences shared by seafarers regarding connectivity at sea offered a mixed picture, showing various challenges and positive aspects.
For many seafarers, having reliable internet access is crucial as it allows them to connect with their families. They expressed happiness when they can chat, have video calls, and stay updated about their loved ones’ lives. Being away at sea, they value the opportunity to communicate regularly and feel closer to home, helping them stay connected despite the distance.
In January 2024, Starlink offered a special promotion, providing a two-month free trial of their five-terabyte-a-month mobile priority service to any ship with a registered IMO number.
Starlink, an initiative by SpaceX, aims to establish a worldwide broadband network using a constellation of low Earth orbit (LEO) satellites to deliver high-speed internet services. SpaceX, formally known as Space Exploration Technologies Corp., is a privately owned company founded by Elon Musk in 2002, specializing in rockets and spacecraft.
On September 22nd, 2022, Marlink took a significant step forward by incorporating SpaceX’s innovative Starlink service into its offerings, opening up new possibilities for maritime connectivity.
Building upon Marlink’s initiative, on September 13th, 2023, Hapag-Lloyd successfully implemented Starlink satellite internet technology across its fleet after a thorough pilot phase, enhancing communication and operational efficiency at sea.
In October 2023, Maersk recognized the potential of Starlink, initiating a strategic partnership to equip over 330 container vessels with high-speed internet exceeding 200 Mbps. Following in Maersk’s footsteps, MOL also embraced Starlink, committing to outfitting its entire vessel fleet with this cutting-edge satellite communication service.
On November 1st, 2023, Hafnia joined the ranks, announcing its comprehensive deployment of the Starlink Satellite System across its entire fleet by the year’s end, ensuring seamless connectivity and data transmission for its operations.
According to MPA Singapore, maritime 5G will provide faster and more reliable communication connectivity in our port waters. Furthermore, one of the very first users of Maritime 5G is Fullerton Health. Since July 2023, seafarers have accessed this service at sea.
In conclusion, the maritime industry has witnessed significant advancements in onboard connectivity, particularly with the adoption of SpaceX’s Starlink satellite internet technology. Overall, these developments signify a positive shift towards ensuring seamless connectivity and enhancing the quality of life for seafarers.
