In times of high stress, many people are overwhelmed with negative feelings and concerns. Especially for seafarers, worrying situations may result in high pressure due to the demanding nature of their work onboard. These may not go away overnight and when situations get difficult and out of control, consequently impact individuals’ mental health.
The second edition of INTERTANKO’s ’’Crew Welfare Management and Mental Wellness’’ highlights the importance of spotting the early signs of distress. Don’t overlook the pressures on sea staff; take time to look out for your crew’s welfare and help them share their true feelings and thoughts
Embrace Empathetic Listening
The basic principle is to “seek to understand, before being understood”
- Be non-judgmental – allow people to express their worries or stress
- Give the person your undivided attention
- Listen carefully (to feelings and facts)
- Show concern by asking about their families and their wellbeing
- Follow up, especially with those who show signs of weak coping ability
13 behavioral signs of poor mental health: Look out for your crew’s welfare
- Increased smoking and drinking
- Using recreational drugs
- Withdrawal syndrome
- Resigned attitude
- Irritability, anger or aggression
- Overexcitement or euphoria
- Restlessness
- Intense or obsessive activity
- Repetitive speech or activity
- Uncharacteristic errors
- Uncharacteristic problems with colleagues
- Apparent over-reaction to problems
- Disruptive or anti-social behavior
BUILDING RESILIENCE: Read in this series
