In its latest Crew Watch publication, Britannia P&I Club explains that understanding and respecting the cultural sensitivities of different regions is crucial to ensuring a smooth and successful port visit.
Shipowners are advised by Britannia to provide cultural sensitivity training to crew members before visiting new ports. Cultural awareness plays a pivotal role in fostering positive relationships with local communities and authorities. Furthermore, this can help the crew understand and appreciate local customs. The Club also presents the following tips:
Alcohol regulations
One of the foremost cultural sensitivities to consider when docking a cargo ship is the varying alcohol regulations across different ports. Some regions may have strict laws regarding the import, sale, and consumption of alcoholic beverages. Shipowners and crew members must be aware of and adhere to these regulations to avoid legal complications and maintain a harmonious relationship with local authorities.
In certain Middle Eastern countries, alcohol consumption may be strictly prohibited in public spaces, and bringing alcoholic beverages into the country may require specific permits. Violating these regulations can result in severe penalties, including fines and even imprisonment. Therefore, thorough research on the alcohol regulations of each port is essential to ensure compliance and avoid any cultural misunderstandings.
Religious beliefs
Religious beliefs often play a significant role in shaping the cultural fabric of a community, and shipowners and operators must be sensitive to these aspects when docking in various ports. Understanding local religious practices, holy days, and customs is crucial to avoid inadvertently offending the local population.
In predominantly Muslim regions, it is essential to be aware of the significance of Ramadan and adjust ship schedules accordingly. During this holy month, Muslims fast from sunrise to sunset, and activities may slow down. Being mindful of these cultural nuances and making necessary adjustments demonstrates respect for local customs and fosters positive relationships with the community.
It is also important to be aware of culturally inappropriate forms of entertainment in the port city. Research beforehand and avoid engaging in activities that could be deemed offensive or disrespectful.
Dress code and modesty
Different cultures have varying expectations regarding dress codes and modesty. Crew members must be aware of and adhere to these cultural norms. In some societies, revealing clothing may be considered inappropriate, and crew members should dress modestly when disembarking in such ports. Respecting local dress codes not only prevents cultural misunderstandings but also contributes to a positive and welcoming atmosphere during the ship’s visit.
Communication styles and customs
Effective communication is crucial when interacting with local authorities, port officials, and community members. Understanding the preferred communication styles and customs of each region enhances the likelihood of successful collaboration. In some cultures, indirect communication may be favoured, and it is important to pick up on subtle cues and nuances.
Learning basic phrases in the local language and showing a genuine interest in the local customs can go a long way in building rapport. Additionally, understanding hierarchical structures and protocols is vital, as certain cultures place great importance on formalities and respect for authority. Punctuality expectations can also differ.
